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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Hello:

The documentation for this printer says that :

Digital sending features

Scan-to E-mail; Scan to network folder; scan to SharePoint; Scan to thumb drive

Network folder and sharepoint are windows things. I would rather not send to email.

Is there support for sending to other devices like mac , ipad? And is it possible to have two destinations: John's Laptop and Kay's Laptop?

1 REPLY 1
HP Recommended

Hi,

Digital send capabilities are optional features, allowing to scan to network destinations

 

You may scan from from Mac computers or iPad devices using the HP Smart app, the scan however have to be initiated from the device and not from the printer front panel:
https://support.hp.com/us-en/document/ish_2275901-2074064-16

 

You may also configure a network folder destination, to scan from the printer to a folder shared form your Mac, by setting a destination for each Mac computer:
https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Scan-to-Network-Folder-Setup-for-Officejet-Pro...

 

Shlomi



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