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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP3789
macOS 10.14 Mojave

I have no clue how  and where to feed in the document to be scanned . HP3789

2 REPLIES 2
HP Recommended

The side you want to scan/copy goes UP

 

3760.jpg




My profile on LinkedIn

HP Recommended

Hi,

Additionally, you may see below support video:

 

You would need to load the original, then launch the scan from the HP Scan software or the HP Smart application on your computer or mobile device.

 

Shlomi



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