• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎11-03-2017 08:07 AM

HP Recommended

I have been trying to find a solution for two days.  There is so much out there on the internet but I didn't know who to trust. I stumbled on this forum and used the link. It worked really fast and solved my problem

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-03-2017 10:18 AM

HP Recommended

Hi,

Thanks for using the HP Forums.


Glad to hear that your issue is resolved and all is working well now using the HP Scan Extended.

 

Do keep this link in case you need it in future:

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-03-2017 10:18 AM

HP Recommended

Hi,

Thanks for using the HP Forums.


Glad to hear that your issue is resolved and all is working well now using the HP Scan Extended.

 

Do keep this link in case you need it in future:

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.