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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎09-19-2019 03:57 PM

HP Recommended

When I place a prefix infrontof my .pdf I still am not able to save.  I'm locked out of my saved button.  I'm frustrated!

1 person had the same question
1 REPLY 1

‎09-22-2019 06:24 PM

HP Recommended

@jlm226

Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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