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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Hello,

Is it possible in HP officejet pro 8710? Fax forwarding to email.

Also, is it possible to send fax from that same email?

1 REPLY 1
HP Recommended

@Ashik27,

 

Good day. Thank you for visiting the HP community. I reviewed the case and am happy to assist you here. Great presentation of the issue. Kudos to you for that.

  • Did you check the user guide of the printer to set up digital fax?
  • It may be possible to use fax to email. But sending faxes from that email may not be an option. A good workaround would be is to save the email to your computer and then fax it using digital fax.
  • Please check the steps from this user guide link: http://h10032.www1.hp.com/ctg/Manual/c05048181 to set up digital fax. Refer to pages 10,14,15,16,54, 58,126, 129 for more instructions in this regard.

Also, check this link: https://support.hp.com/in-en/document/c03448663 (HP Printers - Use HP Digital Fax to Receive Faxes to a Computer or Email) for more instructions in this regard.

 

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

 

DavidSMP
I am an HP Employee

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