• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-05-2025 06:09 AM

HP Recommended

I have a very similiar situation. I've tried using outlook server just like many others. I've set up a app password in outlook but that still doesn't do the trick. What website should I input? I tried using http:// followed be my printer ip address. 

 

Also I have a hp laserjet mfp m225dw printer. When will the issue for this printer be fixed (ie a firmware patch or something, anything).

 

I've also tried using Google server with **bleep** to no avail. 

 

Thank you.

Sincerely,

Exasperated from trying to fix this for over a month

1 REPLY 1

‎01-07-2025 04:26 PM

HP Recommended

Dear Rj8411,

 

Currently, for my HP Smart Tank 7600 series printer, the latest firmware still does not resolve the authentication issue. 

 

My work around is to use the app on my mobile to scan to my mobile and then I email out as attachment.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.