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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎10-26-2019 04:32 AM

HP Recommended

Hi, I came across this thread because I experience the exact same problem with my HP M1217nfwMFP. Scanning to JPG works fine but scanning to PDF mixes the rgb channels up. Red turns green and so on. Like described by @Randor.

 

Could you please help me to solve this issue?

Thanks!

1 person had the same question
1 REPLY 1

‎10-29-2019 03:51 AM

HP Recommended

@surmvoise,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the scan quality.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-laserjet-pro-m1217nfw-multifunction-printer-series/4292048/m...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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