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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

My Officejet 7510 as well does not seem to see or sense the photo sitting on the glass to be scanned. Will only scan from the Auto Document Feeder.

 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

What apps or software are you using to scan?

 

Look out for the tab on "Source", it allows you to set it to "Scanner Glass" or "Document Feeder".

 

Example on HP Smart:

 

HP Smart Scan Source.jpg

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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