Scanning without a working ink cartridge?

[BowDowntoZod]

So, someone else asked this question and I cannot believe the answer that was given. I have an HP L7680 printer. The cartridges have expired. I want to do scanning and the display is saying that there is a problem with the ink cartridges. Well, yes, of course there is. The cartridges have a date of 2010 on them.

The answer that was given to the other person is that without a valid ink cartridge installed in the printer the device cannot do anything at all....no scanning, no faxing, no nothing...nada.

Is this correct? will this printer *NOT* do *ANYTHING* if there is no valid ink cartridge installed?

I just checked and each ink cartridge runs $105 per HP cartridge! You expect me to pay a toll of $220 every few years just so I can scan some documents? 

I have many many  other printers from Brother, Lexmark, Epson just to name a few. Some are 15 years old, some are just a year or so old and *NONE* of them require me to pay a toll just to scan a document.

So please tell me that what I read from another posting is not true...It can't be true, can it? Why would a company punish a customer like that...I mean, you're not Sony right?

[Kumar0307]

@BowDowntoZod, Welcome to the HP Support Community!

If you have a empty set of ink cartridges in the printer, you will still be able to scan. Scanning does not require any assistance from the ink cartridges to complete the function. However, if the ink cartridges are damages and has an error, and if you are not able to bypass the error message on the printer screen, you will now be able to scan.

For a better understanding on how to scan without ink cartridges, you may watch this video

Note: This video is not from HP and is from a third part channel in YouTube.

Keep me posted for any other assistance.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!