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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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05-16-2022 10:04 AM
Product: HP Color LaserJet Enterprise MFP M480f
Operating System: Microsoft Windows 10 (64-bit)
hello community I troubling with a scan issue
when I tried to scan in hp smart it shows a message
scanner problem
I tried to solve by rebooting, nothing changed
i tried with the scan doctor
it neither give me the chance to choose the scan fixing
any idea how to solve it
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