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- Remove dots from documents during scan process hp 8610

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05-05-2021 10:40 AM
Is their a way to remove dots from scan document. The Original is not the best and want the scan to help clean it up. Example is Paper Port option Stray Dots. http://paperport.helpmax.net/en/improving-image-items/enhancing-documents-and-images/removing-stray-...
mant thanks in advance
05-09-2021 11:44 AM - edited 05-09-2021 11:48 AM
Hi@askingwhy, Welcome to the HP Support Community!
Request you to follow the below troubleshooting steps from the document fix
Change the scan settings within OfficeJet Pro 8610 Scanner
Load the document or photo you want to scan.
Search Windows for OfficeJet Pro 8610 Scanner, and then click HP OfficeJet Pro 8610 Scanner to open the software.
Click Advanced Scan, and then click Image Scanning or Document Scanning.
Adjust the scan settings.
Under Image Type, select True Color, Grayscale, or Black & White.
Click More Options to make changes to other available scan settings.
Under Resolution, click the drop-down menu, and then select the desired resolution.
Click Scan.
The printer scans the document or photo, and a scan preview displays.
Use the editing column on the left to make additional edits, such as contrast, rotation, and cropping.
Type a file name under Name.
Under File Format, click the drop-down list, and then select the desired format, such as JPEG or PDF.
Under Save to Location, select a location on your computer to save the file, and then click Save
Change the scan settings with HP Solution Center.
Load the item on the scanner glass, in the document feeder slot, or in the automatic document feeder (ADF), depending on your printer type and features.
Search Windows for 'solution center', then click HP Solution Center in the list of results.
HP Solution Center opens.
In HP Solution Center, click Scan Document or Scan Picture to view available scan shortcuts and settings.
Click one of the shortcuts that matches the file type and resulting action you want.
Change any of the shortcut default settings in the right side of the window, if necessary.
Click Advanced Picture Settings or Advanced Document Settings to change any available settings such as quality and resolution.
Click Save to file Save Options to change the folder where scans are saved, set scan file names, and select what happens after you save the scan.
Click Scan.
The printer scans the item and a scan preview window opens on the computer.
Click the scanned item to make any additional changes, then click Finish to save the scanned file.
If the issue persists, continue to the next step.
Hope this helps! Keep me posted.
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