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- Remove or disable Scan to Computer on WIndows 10

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03-07-2016 01:28 AM
A pop up window "scan to computer disconnected connection lost" keeps appearing and interupting my work. I do not use scan to computer but cannot find a way to disable or remove it.
Forum information on how to do this relates to earlier operating systems and that guidance does not translate to Windows 10.
John
Solved! Go to Solution.
Accepted Solutions
03-07-2016 01:55 AM - edited 03-07-2016 01:56 AM
Hi John,
You can do this as follows.
Right click an empty area of the Taskbar and select Task Manager.
In the Task Manager window, click on 'More details' near the bottom left.
Select the Start-up tab, then left click the entry ScanToPCActivationApp just once to highlight it.
Click the 'Disable' button in the bottom right of the window.
Close Task Manager and then restart the notebook for this change to take effect.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
03-07-2016 01:55 AM - edited 03-07-2016 01:56 AM
Hi John,
You can do this as follows.
Right click an empty area of the Taskbar and select Task Manager.
In the Task Manager window, click on 'More details' near the bottom left.
Select the Start-up tab, then left click the entry ScanToPCActivationApp just once to highlight it.
Click the 'Disable' button in the bottom right of the window.
Close Task Manager and then restart the notebook for this change to take effect.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
03-07-2016 03:03 AM - edited 03-07-2016 03:03 AM
Hi John,
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
01-03-2017 06:50 AM
This App does not appear on my Taskbar Startup tab so I can't disable it. However I did find it in Processes and Ended the task.
-Will it re-start upon a system restart? How else can I get rid of it and yet still be able to occasionaly scan to my computer?
Most grateful,
Doug
@rvbuilder wrote:A pop up window "scan to computer disconnected connection lost" keeps appearing and interupting my work. I do not use scan to computer but cannot find a way to disable or remove it.
Forum information on how to do this relates to earlier operating systems and that guidance does not translate to Windows 10.
John