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- SCAN ISSUE

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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09-26-2025 09:44 PM
Product: HP ENVY 5660 e-All-in-One Printer
Operating System: Microsoft Windows 11
I am trying scan a page with inserted stamp and notes. The preview is shown on the first picture. When I saved the file it shows only the notes as shown on the second picture
I never had this problem with my 32 bit machine. I got this 64 bit machine with OS11 and nothing is going right. I am using HP SMART for Scan. HP scan will not open.
I could not find a source to reload HP scan
I need to get this one out by this Monday. Any help will be highly appreciated
Solved! Go to Solution.
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