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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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10-05-2021 09:37 AM
Hi @JDG8,
I'd like to help!
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc
What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
Meanwhile, you may refer to -How to scan with an HP printer
Keep me posted.
And, Welcome to the HP Support Community.
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10-06-2021 11:54 AM
The printer is a HP ENVOY 6000 all in one series
I use the same application for both windows and IOS (HP SMART)
I would like to know when I san and say save. WHere are they saved?
1. PC w/windows 10
2. IPAD/ IOS
Thankyou for your support.
John
10-06-2021 12:51 PM
Thank you for getting back to me.
The default save location for scanned documents is the Documents folder and the Pictures library for scanned photos.
You may also refer to -How to scan with an HP printer
Let me know how this goes!