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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 9019e All-in-One Printer
Microsoft Windows 10 (64-bit)

I want to scan documents using the auto document feeder by default.  does anyone know how to set this up?  it keeps going back to scanning from the glass.

1 REPLY 1
HP Recommended

@jazcat 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Use an application, software, or method that understands the concepts of Custom Shortcuts / Presets.

Examples

  • HP Scan (part of the installed full driver printer software)
  • HP Scan and Capture (standalone app - generally requires that the full driver printer software is installed)
  • Webscan - Available using the Embedded Web Server (EWS) - no additional software / app required
  • Windows Fax and Scan

 

NOTE

  HP Smart does not support presetting the Source or Custom Shortcuts / Presets

 

 

Details / Examples

 

======================================

Video - Install Printer Software

 HP OfficeJet 9010 | 9015 | 9018 | 9019: Download & Install HP Full featured software 

 

======================================

General Example - HP Scan

9025_HP_Scan_Menu_PDF_More_All_59025_HP_Scan_Menu_PDF_More_All_5

 

======================================

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

 

* NOTE:  The correct HP drivers for your scanner must be installed from HP's Support Website.

 

HP Scan and Capture features an adjustable screen size.

  

Application controls / options

 

Windows 10 -

Settings > Apps > Apps and Features

 

Windows 11 - 

Settings > Apps > Installed Apps

 

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

 

Example - Full Feature Software installed

HP Scan and Capture (application)

First Use > Device Setup / Selection

Scan_and_Capture_Add_Select_Device_2Scan_and_Capture_Add_Select_Device_2

 

 

Example - Full Feature Software installed

HP Scan and Capture (application)

Document / Photos Destination setup

Scan_and_Capture_Document-Photo_Settings_3Scan_and_Capture_Document-Photo_Settings_3

 

======================================

Webscan – located in the Embedded Web Server (EWS) – No additional software

This option requires a network connection and EWS

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section How do I manually assign an IP address to my printer?  Items 1-2

 

 

NOTE: Webscan feature is not available on Laser printers

 

If the printer is on the network,

If the EWS feature is available on your printer,

 

First Time Use Only: Enable Webscan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan

Click Apply to save any changes

 

Use Webscan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Webscan 

Set up Webscan the way you want it - for example, set the Source to ADF

Click Start Scan to scan your document / image using Webscan

After the scan is complete, Save the scan to your computer.

 

EWS_9025_Webscan_4EWS_9025_Webscan_4

 

======================================

Windows Fax and Scan

 

Example -

Window_Fax_and_Scan_Edit_Profile_3Window_Fax_and_Scan_Edit_Profile_3

 

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References / Resources

 

User Guide - HP OfficeJet Pro 9010 series 

 

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

and

 Technology Tips Officejet Pro 9010

 

-----------------------------------------------------------------

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 9010 All-in-One Printer series  

 

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Dragon-Fur

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