SCAN ... function ... has been disabled - Android and Win10

[DaveCalle]

I set up the printer and I still get the message below.    

"You cannot use this function because it has been disabled. For more information, contact the person who set up the printer. "

[asmita6658 · Accepted solution]

Hi @DaveCalle

Welcome to the HP Support Community. 

Try enabling the settings from the EWS page - 

1) From the printer control panel, find out the IP address of the printer by touching (Wireless) or by printing a network configuration page.

2) In a supported web browser on your computer or a mobile device, type the IP address or hostname assigned to the printer.

For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http://192.168.0.12.

3) Go the Settings tab and enable the Administrator Settings. 

Hope this helps! Keep me posted. 

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