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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎09-07-2023 04:03 PM

HP Recommended
Product: HP T830

THE SCANNER SEEMS TO NOT BE FUNCTIONING. THE PAPER WILL LOAD TO A POINT AND CANCEL EITHER THE COPY OR SCANNING PROCESS. I'VE LOOKED AT THE POINT WHERE THE PAPER WILL STOP AND IT'S NOT CONSISTANT. NO MATTER WHAT SIZE PAPER, IT WILL NOT GO BEYOND THE CURVED FINGERS ABOVE THE REAR DRIVE WHEELS. SOMETIMES IT STOPS AT THE BEGINING OF THE SCANNER PRESSURE BARS ON THE MAIN MACHINE. SOMETIMES AT THE REAR OF THE BAR. SOMETIMES PAST IT. IF IT WERE ONE OF THE 3 SCANNNER BARS, YOU'D THINK IT WOULD BE CONSISTANT WHERE IT STOPS.

E SIZE SHEETS OR 8.5"X 11", DOESN'T SEM TO MATTER. CENTERED OR OFF TO THE SIDES.

 

THANKS FOR ANY INPUT.

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