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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-11-2020 03:27 PM

HP Recommended
Product: HP PRINTER
Operating System: Microsoft Windows 10 (64-bit)

When I scan to pdf on the HP Deskjet Plus 4152, I get a line across the edge of the document.  I have cleaned the glass and still get it.  Should I open up the machine?

Category:
1 person had the same question
1 REPLY 1

‎11-17-2020 08:05 AM

HP Recommended

@BC1220, Welcome to the HP Support Community!

 

Do you get this line while printing?

Try making a standalone copy and check if the line persists. By this, we can conclude if this is a hardware or a driver issue.

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Perform the steps mentioned in this document - Resolving Copy Problems

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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