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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 8715 All-in-One Printer
Microsoft Windows 10 (64-bit)

My HP Officejet Pro 8715 all in one won't connect to the scanner.

1 REPLY 1
HP Recommended

I have an Officejet 8725 that is connected by a USB to my desktop and have been getting that same message since last week.  I've never had a problem using this setup before and diagnostics reveals nothing.  Any suggestions would be helpful!

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