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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-06-2020 09:23 AM - last edited on ‎04-06-2020 01:17 PM by Retired

HP Recommended
Product: HPOFFICEJET PRO 8710
Operating System: Microsoft Windows 10 (64-bit)

S/N  [edited]

MODL  HPOFFICEJET PRO 8710

PRINTING IS WORK GOOD  ,BUT SCUNNING IS NOT WORKING

 

1 person had the same question
3 REPLIES 3

‎04-06-2020 09:26 AM

HP Recommended

YES

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‎04-06-2020 09:32 AM

HP Recommended

NO BODY IS CHATING WITH ME WHAT IS GOING ON?

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‎04-08-2020 12:15 PM

HP Recommended

@ESROM2

 

Welcome to HP support community.

 

Are you getting any error message while scanning?

Are you able to make a copy?

 

Meanwhile:

Check the scanner bar functionality: partially lift the scanner lid, and then press the Copy button or icon. If the scanner light does not illuminate or move across the glass.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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