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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP DeskJet 4255e All-in-One Printer

Don't know how to send a fax.  Cannot find any instructions anywhere.  Thanks

1 REPLY 1
HP Recommended

@BetCr 

 

Welcome to the HP English Community --

 

Update - Edit solution for trial end-date

 

This printer lacks the built-in Fax hardware.

 

You can use an Electronic fax service to send faxes.

 

HP provides a "send only" solution for your fax needs.

 

-- HP Smart – Mobile Fax –

Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11

 

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

 

 

-- HP Mobile Fax – The Never-ending Trial –

 

HP Mobile Fax trial might refuse to provide service after a two-year period

 

Check your Mobile Fax account for start / end dates.

 

Check your Mobile Fax account for start / end dates.

 

  • The fix for the app losing access after the your trial end date is reached should be applied automatically.

Note

  • You might need to restart your device or sign out and then sign back in to your Mobile Fax account.

 

If you lose access to Mobile Fax due to the Trial End Date having been reached,

If the fix is not applied and you cannot use the application,

then

 Post New Question

Ask for help.

 

Reminder >> Do NOT include any private information in your request Post.

 

------------------------------------------------------

 

NOTE:  Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.

 

==================================

Message Content References

 

User Guide (HP+)

Mobile Fax - Page 23

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 4255e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

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