-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- SMPT Server cannot be resolved / M283fdw

Create an account on the HP Community to personalize your profile and ask a question
10-05-2024 03:41 AM
Hello everyone,
I hope you can help me with a problem I'm experiencing with my M283fdw scanner. I would like to scan documents directly to my email, but the SMTP server cannot be resolved (please see the attachment).
I am currently working with the Windows app password
Until recently, the settings worked perfectly, but unfortunately, I am no longer able to use them.
Thank you for your support!
Best regards,
10-14-2024 05:49 PM - edited 10-14-2024 05:52 PM
Microsoft has changed security for email. App password is in the process of being deprecated which means it will no longer be supported. Until HP sorts out how to enable "0Auth" authentication on these devices you may be stuck with having to scan to a folder and then attached the document through your desktop mail client, or find an SMTP supplier who will support less secure authentication methods.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.