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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-13-2021 10:28 AM

HP Recommended
Product: Officejet 8610
Operating System: Microsoft Windows 10 (64-bit)

I need help setting @**bleep** SMTP. I have tried smtp-mail.**bleep** & smtp.live.com. So far non has been working

The Options i get are:

 

Default From: xxxx@**bleep**

Default Display Name: xxxx

SMTP Server: smtp.live.com

SMTP Port: 25

Always Use secure connection SSL/TLS (checked)
Maximum Size of Email: Unlimited

User name xxxx@**bleep**

Password: Hotmail account password

 

i keep getting error saying Unable to connect to the printer. Check your configurations and try again.

What should i do??

1 REPLY 1

‎09-13-2021 01:30 PM

HP Recommended

Hi,

Try setting the port as 465 and check for any difference, or try port 25 with the SSL/TLS option unchecked and check for any difference.

 

Also, form the Network tab select IPv4 Settings for the active connection type and set an alternate DNS address, set the Primary as 8.8.8.8 and the secondary as 8.8.4.4, then check for any differnce.

 

Hope that may help,

Shlomi



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