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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Samsung Xpress SL-M2070FW Laser Multifunction Printer
macOS 10.13 High Sierra

Thanks to REPAIRATROOPER, i finally got my M2070FW printing, using my Windows 10 laptop, old iMac, newish MacBook, and iPhone.  However, I can't get the Scan function to work on any of my devices: scanning starts, then stops after about half a page.  Error message is "Scanner device is not responding, Please check that it is turned on and connected to computer".  Furthermore, reinstalling the Scan app/drivers disabled the printing function entirely; nothing worked, so I had to reset everything.  I noticed 1RONMAN101 fixed a similar problem for Windows. I thought  I could execute the provided file from my Windows laptop and it would directly update the printer regardless of attached device, but the file/download doesn't work.   Could this file be checked for current validity (it's from 2018)?  Would it fix my scanning problem or is there an analogous fix for MacOS?  Or is it something else?  Thanks.

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