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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ScanJet Pro 2500 f1 Flatbed Scanner

I have the option to save as a PDF and also an option to save as an editable (OCR) RTF file.   My previous HP scanner allowed me to save as a searchable PDF but I can't see this option on this device.  Can this be done?

I have seen posts that mention installing the HP  Universal Scan Driver, but this option doesn't appear for this model.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @sirrahrc ,

what's your problem?

 

For Win11:

HP Scanjet Full Feature Software and Driver

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-scanjet-pro-2500-f1-flatbed-scanner/74...

and

HP Scan OCR Add-on Software

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-scanjet-pro-2500-f1-flatbed-scanner/74...

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

 


I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @sirrahrc ,

what's your problem?

 

For Win11:

HP Scanjet Full Feature Software and Driver

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-scanjet-pro-2500-f1-flatbed-scanner/74...

and

HP Scan OCR Add-on Software

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-scanjet-pro-2500-f1-flatbed-scanner/74...

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

 


I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.
HP Recommended

 I reinstalled the full software/driver package and now "searchable PDF" appears in the Destination - File Type when saving as a PDF.  That wasn't there before.

 

Thanks for your help.

HP Recommended

You’re much welcome, great to hear that the problem has been resolved!
Kind Regards
Andr-1611


I'm not an employee of HP, I'm as volunteer here.
            
Inquiries via private messages (PM) cannot be answered.
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