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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
OfficejetPro 6960
Microsoft Windows 10 (64-bit)

I have just set up my Officejet Pro 6960 and have managed to scan multiple documents at once through the feeder which it has saved into the HP software. I want to be able to save all the documents at once in to pictures but i can only seem to be able to do it one at a time.

I tries smart set up but that didn't give the option of Pictures.

Is there a way of setting it up were the printer automatically would save all scanned documents directly into pictures for me?

1 REPLY 1
HP Recommended

@Markstephenbell 

 

I am not at all sure I understand your question.

 

I will answer what I think you are asking and hope for the best.

 

If the following is "not what you are doing", let us know and we can try again.

 

Discussion

HP software can scan and save documents or images / photos to your computer.

 

The actual files that are saved are not saved inside any HP software - these are regular files that are saved on the computer, likely into a folder in your account. 

 

Documents might be saved in the Documents folder (unless you choose another folder) - Images / Photos might be saved into Pictures or any other folder you choose as the "Destination".

 

Depending on which software you use to scan, the methodology is slightly different to accomplish the desired task.

 

Preparation

 

If you have not done so already, download-save-install the Full Feature Software for your printer.

If / After you install software, Restart the computer and log in.

 

Software, when fully installed, provides the Printer Assistant shortcut icon on the Desktop (named for the printer).

 

Examples

Printer_Assistant_Shortcut_Icon_on_DesktopPrinter_Assistant_Shortcut_Icon_on_DesktopPrinter_Assistant_Shortcut_Icon_on_DesktopPrinter_Assistant_8740_1Printer_Assistant_8740_1

 

Double-Click Printer Assistant shortcut ion on the Desktop named for the printer >

Tab Print, Scan & Fax > Scan a Document or Photo

 

 

 

If you want to scan multiple pictures at one time into the computer and save those images as separate files,

If your HP Scan software does not provide the feature to do this,

Then

Add and use the following software:

 

Link / Download:  HP Scan Extended 

Download, save, and install to use.  Exceptional free HP scan program:  HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  May include OCR (Save as Editable Text).

 

NOTES

  • HPSE is an older subset of the printer software; features are very similar to scan software included in 2015or newer Full Feature Software packages.
  • If you have the newer version of the scan software inside your Full Feature Software, use that: Printer Assistant shortcut icon on Desktop (named for printer) > Scan a document or image (wording varies).
  • Although the HPSE program works as a separate program, HPSE is dependent on the infrastructure provided by the printer software. The Full Feature Software for your printer should be installed before installing HPSE.
  • OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
    • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
    • Right-Click HPScan.exe > Select Pin to Taskbar / Send to Desktop / Pin to Start

 

Example

Place photos / images on the printer glass - separate each photo / image by at least 1/2 inch

Open HPSE software

Select a shortcut  = Save as JPEG

Set Page Size = Auto Detect Size

Set / Adjust other options

Click More > 

Set / Adjust options in each sub-category

Open Category Destination > Adjust if / as desired

When ready, Click Scan

 

Sample

HP_Scan_Extended_Shortcut_1HP_Scan_Extended_Shortcut_1HP_Scan_Extended_Shortcut_1

 

 

The following programs may -- or may not -- provide the features you want this time.

"Good to know" information for later...

 

HP Scan and Capture

Windows Store - Requires Windows 8 or higher

 

Scan_and_Capture_PreferencesScan_and_Capture_Preferences

 

 

Embedded Web Server (EWS) Webscan

If the printer is on the network,

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Scan > Webscan(Does not require installed printer software)

 

EWS_Webscan_1EWS_Webscan_1

 

Link and Download  NAPS2 

Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).  Includes OCR.  Download, save, and install to use.

 

Scan_NAPS2_Profile_1BScan_NAPS2_Profile_1B

 

NAPS2_Import_2CNAPS2_Import_2C

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP OfficeJet Pro 6960 All-in-One Printer series

 

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Dragon-Fur

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