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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 8035 All-in-One Printer
Microsoft Windows 11

Two questions:

How do I save a scanned document directly from printer menu?

How do I save a scanned document to a different source using the HP smart App?

 

1 REPLY 1
HP Recommended

@Denni1217 

 

Welcome to the HP Community --

 


@Denni1217 wrote:

Two questions:

  1. How do I save a scanned document directly from printer menu?
  2. How do I save a scanned document to a different source using the HP smart App?

 


   Start here

   HP Document - How to Scan

       HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

1)  Scan to Computer

 

Scan to Computer is a feature of the full driver printer software.

 

If not done --

Install the full driver printer software 

 

Web Pack Installation - Web Page - Full Driver Printer Software

  HP OfficeJet Pro 8030 All-in-One Print EasyStart Printer Setup Software – Offline Use Only 

 

Download, Save, and Install.

After the software is installed, Restart the computer and log in

 

Open the Printer Assistant shortcut on your Desktop

Tab Scan 

Select "Manage Scan to Computer"

Enable the feature

 

2) HP Smart - Scan and Save

 

HP Smart can scan to PDF or Photo / Image files, optionally edit / adjust scanned content, then (finish with) Print, Save / Share, (run) Shortcuts (you have created), or Fax the content. 

 

Save supports selecting a folder of your choice - For example, a local folder in your account, perhaps a folder in OneDrive, or even a folder in a mapped storage location.

 

---------------------------------------------------------

                     Details / Examples

===============================
Printer Software - Full Driver
 

Web Pack Installation - Web Page - Full Driver Printer Software

 HP OfficeJet Pro 8030 All-in-One Print EasyStart Printer Setup Software – Offline Use Only 

 

=========================

               Installed Software

Containers, Shortcuts on the Desktop

            What about HP Scan?

 

Once installed, the full driver printer software will have added one of two "container" shortcuts on the Desktop:

 

  • Printer Assistant - named for the printer model

OR

On newer printers and when the new full driver printer software no longer supports the Printer Assistant:

  • Scan Assistant - named for itself

 

Example - Various Printer related Shortcut icons on the Desktop

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11

 

Next,

 

The full driver printer software, once installed, will have added a shortcut icon for HP Scan

 

The shortcut for HP Scan that is part of the full driver might be named for the printer model.

 

============================================

 

Example - Installed Apps / Software - Shortcut icons on the Desktop

Printer Assistant OR Scan Assistant shortcuts (printer model dependent)

HP Scan shortcuts

Location of Apps / full driver (when installed)

Manage Scan to Computer

HP_Printer_Assistant_HP_Scan_Assistant_5HP_Printer_Assistant_HP_Scan_Assistant_5

 

 

===============================
HP Smart - Scan > Optionally Edit (and Done) > Save

 

Example - HP Smart - Windows - PDF > Save

HP_Smart_Win_Scan_Document_Save_16HP_Smart_Win_Scan_Document_Save_16

 

HP Smart - Shortcuts - Save to Supported Cloud Account

HP_Smart_Shortcuts_Cloud_Save_PDF_11HP_Smart_Shortcuts_Cloud_Save_PDF_11

 

HP Smart - Shortcuts - Create / Edit Shortcut for Email - Execute

HP_Smart_Shortcuts_Create-Edit-Execute_4HP_Smart_Shortcuts_Create-Edit-Execute_4

 

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.