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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎02-09-2026 02:09 PM

HP Recommended

Which is scan button on my HP2855e?

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1 REPLY 1

‎02-09-2026 02:34 PM

HP Recommended

@JohnLG1 

 

Welcome to the HP Community --

 

Little DeskJet printer does not scan from the printer.

Use Scan applications or software to scan, save, and share / print scanned content.

 

 User Guide - HP Deskjet 2800e DeskJet 4200e All in One Series

Chapter 5 -- Copy, Scan, and Mobile Fax - Starting on Page 21

 

and

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

and

Video

HP Support - Scan from your printer | HP DeskJet 2800, 4200, 4900 printer series | HP Support

 

and

Example - HP Smart - Windows - Scan - Document / PDF

Remember to "Add" pages if needful.

HP_Smart_Win_Scan_Document_Save_17HP_Smart_Win_Scan_Document_Save_17

 

Example - Full Driver - HP Scan - PDF - More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_149025_HP_Scan_Menu_PDF_More_Destination_14

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

 OR

HP DeskJet 2855e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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