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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎07-03-2024 12:50 PM

HP Recommended
Operating System: iOS

I need help regarding scanning documents on my printer. I use multiple pen colors, and some of them don’t appear in the scan while others are slightly discolored. Is there any way I can edit the scan settings to make the color quality closer to the original?

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1 REPLY 1

‎07-03-2024 02:13 PM

HP Recommended

Increase scan resolution, the higher the dpi will result in higher scan quality.




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