Scan destination folder change for HP OfficeJet3830

[ccstormer]

I need to change my destination folder for scans generated from my HP OfficeJet 3830.  How do I do that?

[Dragon-Fur]

@ccstormer 

Welcome to the HP Community --

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

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HP Smart - Windows

HP Smart (Windows) does not understand the concept of Presets / Custom Shortcuts or default destination folders.

HP Smart does understand how to use HP Smart Shortcuts to save to Storage destinations.

If your intent is to save your HP Smart content to a Cloud Storage folder, create a Shortcut.

Unfortunately, at this writing,

HP Smart Shortcuts (save) do not support creating or selecting different Folders or sub-folders.

General Example - HP Smart (Windows) > Shortcuts settings

HP_Smart_Shortcuts_Settings_5

General Example - HP Smart (Windows) Shortcuts > Edit existing Shortcut

HP_Smart_W10_Shortcuts_Edit_PDF-DOCX_5

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What works?

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Printer Software - HP Scan

If you have not done so,

Install the Full Feature Software

The full driver printer software includes HP Scan

HP Scan settings can be adjusted to change the Destination.

Open HP Scan (shortcut on the Desktop)

Change the Destination folder and save the changes.

What else?

After the full driver is installed,

Install the HP Scan and Capture application.

HP Scan and Capture supports selecting the default destination.

Examples / Details

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Printer - Full Feature Software - Install

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install  <<<

HP DeskJet 3830 series Print and Scan Driver and Accessories 

Installation

• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

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The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11

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Printer - HP Scan

General Example - HP Scan - Menu > Save as PDF > More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_8

Next (Optional)

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HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

* NOTE:  The correct HP drivers for your scanner must be installed from HP's Support Website.

HP Scan and Capture features an adjustable screen size.

Application controls / options

Windows 10 -

Settings > Apps > Apps and Features

Windows 11 - 

Settings > Apps > Installed Apps

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

Example - Full Feature Software installed

HP Scan and Capture (application)

First Use > Device Setup / Selection

Scan_and_Capture_Add_Select_Device_2

Example - Full Feature Software installed

HP Scan and Capture (application)

Document / Photos Destination setup

Scan_and_Capture_Document-Photo_Settings_3

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet 3830 All-in-One Printer series  

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