Scan document when ink is low - hp envy 5055

[Ansar1234]

I want to scan a few documents  urgently but my ink is low. 

[Jay_G24]

Hi @Ansar1234,

I'd like to help!

Try printing in a single cartridge mode .

Remove the low on ink cartridge from the printer

Try the reset on the printer -

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed

Automatically the printer should start functioning in single cartridge mode and you should be able to Scan.

Alternately you can scan using the Printer Software on your computer or you can download the HP Smart App from this Link: Software and drivers for HP ENVY 5055 All-in-One Printer

You may refer to -How to Scan (Windows

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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