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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎07-23-2020 04:30 PM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 7 (64-bit)

Scan save as function limited. I need to scan docs to pdf or word format. Is there any software that will facilitate this?

3 REPLIES 3

‎07-26-2020 06:43 AM

HP Recommended

@stever5


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please provide me with the printer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎07-26-2020 08:58 AM

HP Recommended

Model is HP Envy Photo 7155

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‎07-26-2020 10:28 AM

HP Recommended

You would use the HP Scan software which gives you the option to create files in various formats. This is normally included in the full install of  software, If not download here https://support.hp.com/us-en/drivers/selfservice/hp-envy-photo-7100-all-in-one-printer-series/907311...

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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