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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-27-2022 06:50 AM - edited ‎12-27-2022 06:55 AM

HP Recommended

My HP5275 scan driver stopped working, it doesn't recognize the printer, although the printer is correctly connected (I can scan from the printer but not from the desktop). It was a wonderful driver, I want to restore it. Please help.

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3 REPLIES 3

‎12-30-2022 04:44 AM

HP Recommended

Hi @gadi_sam,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please go through this document here and see how it goes.

 

You may also refer to this article here

 

What is the current OS you are working with? 

Update the drivers by clicking this link here select the current OS. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎12-30-2022 08:59 AM

HP Recommended

Something is very weird here. I already received a detailed reply (don't remember by whom), and I replied to this reply, and both replies are gone! where have they disappeared?

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‎12-31-2022 01:40 AM

HP Recommended

As I wrote before, which for reasons I don't understand has been deleted from this chat, I already solved the problem with HP's online help.

Thank you very much.

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