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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP OfficeJet Pro 9015 All-in-One Printer
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Getting "Feature not available for selected printer" all of a sudden when trying to scan from the HP Smart app on my android phone.  I only have one printer, so not an issue of selecting the wrong unit. Been using this app without issue to scan hundreds of docs  for three years now, and all of a sudden I  cannot scan from the app. Running Android 15

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