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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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01-17-2025 06:55 PM
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: Other
Getting "Feature not available for selected printer" all of a sudden when trying to scan from the HP Smart app on my android phone. I only have one printer, so not an issue of selecting the wrong unit. Been using this app without issue to scan hundreds of docs for three years now, and all of a sudden I cannot scan from the app. Running Android 15
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