Scan from Computer not possible

[sellymax]

I have Windows 10 64 bit and HP Officejet 4622. After Installation of Officejet 4622 the Printer cannot be opened via "HP" under Programs. Furthermore the sub-titles under the Program HP are missing, so that I cannot Transfer "scanning" to the taskline (Tastleiste) and so start a scan from the Computer.

Anybody who can help me ?

[sandytechy20]

@sellymax

Welcome to HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.