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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet Pro MFP M428fdn

I am using the HP Smart app to scann multiple documents that I wish to save in different files, but I can't find a way to select wich documents to save in each file. I can only either save them all in the same file or reject all the ones that I don't want to keep, wich makes me scan them again for the next file.

Is there any way around this?

1 REPLY 1
HP Recommended

Hi @MCarmoMartins,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Scanning multiple pages to separate files from the feeder is possible with your device.

 

Open the HP Scan Software under Start > All App > HP > Your printer model's folder.

 

You may simply select Save As JPEG, the result will be a separate file for each page.

 

Additionally, you may select Save as PDF, Click on More, and go to the Destination tab.

 

Click the File Type drop-down menu and check the box next to 'Separate page for each scanned page', then press OK and press the Scan button,

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

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Sneha_01- HP support
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