Scan multiple pages into a single doc on Samsung SCX-4826FN multifunction printer

[LoriKay1]

This printer was purchased for a small business about 10 years ago and I dont believe it is supported any longer by HP (Samsung directed me to HP) however, it is in excellent condition and the only problem I have is that I can no longer figure out how to scan multiple pages into a single document. I know it is possible because I used to do it frequently but "print management" screen changed at some point after updates and I am at a total loss. I do not want to have to merge using Adobe.

[greenturtle]

Hi,

Thanks for using the HP Support Community.

Try a 3rd party software (VueScan):

Overview of VueScan

VueScan offers a trial version so you can check if it works on your printer before purchasing.

Hope that helps!

[ShlomiL]

Hi,

Getting some more information about your environment such as your operating system version may allow guiding you better,

Additionally, you may give some freeware solutions a try.

The HP Scan Extended might be able to detect your Samsung scanner, that worth a try:

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Also, NAPS2 should allow scanning multiple files to a PDF and is a free solution too:

https://www.naps2.com/download.html

Hope any of these might help,

Shlomi

[LoriKay1]

Thank you so much for the quick response. It was not necessary for me to try downloading additional software as I finally figured out that it was the file format causing the problem. This particular software defaults to jpeg and will not support multi-page single files, even when you select "add pages" or "append existing file". It is necessary to re-select PDF every single time scan as there is no option to change the default and you can not append an existing file or it will revert to jpeg.

[greenturtle]

Hi @LoriKay1 ,

Glad to hear that you ot it figured out and all is working well now.

Have a nice day!