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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-23-2022 06:10 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

I want to increase the resolution on my 9010 series. The HP OfficeJet Pro scan software has the "More>"  box for detailed adjustments, but there is no way to change the scanner resolution  -  only color mode and exposure.

 

TIA

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2022 06:22 PM

HP Recommended

Hello @pdy .
You can scan at a resolution of 1200 dpi and to do so you must have the full function driver installed for your printer:
https://ftp.hp.com/pub/softlib/software13/printers/OJP9010/HPEasyStart-13.4.8-OJP9010_49_10_4647_1_W...

 

1. Open HP OfficeJet Pro 9010 series (HP Scan software).
3. Click More>
4. Select Scan
5. Change source to Flatbed
6. Select Image
7. Change Resolution (pp) to 1200 

Note: 1200 will only appear when flatbed is selected)

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

2 people found this reply helpful
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2 REPLIES 2

‎01-23-2022 06:22 PM

HP Recommended

Hello @pdy .
You can scan at a resolution of 1200 dpi and to do so you must have the full function driver installed for your printer:
https://ftp.hp.com/pub/softlib/software13/printers/OJP9010/HPEasyStart-13.4.8-OJP9010_49_10_4647_1_W...

 

1. Open HP OfficeJet Pro 9010 series (HP Scan software).
3. Click More>
4. Select Scan
5. Change source to Flatbed
6. Select Image
7. Change Resolution (pp) to 1200 

Note: 1200 will only appear when flatbed is selected)

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
2 people found this reply helpful
Was this reply helpful? Yes No

‎01-23-2022 09:31 PM

HP Recommended

Thank you. The key was selecting Flatbed

2 people found this reply helpful
Was this reply helpful? Yes No
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