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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Envy 7640
Microsoft Windows 10 (64-bit)

Hos can i change the resolution of the HP 7640 scanner?  I want to scan small prints and get reasonable prints.  Thanks!

 

 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL feature printer software from HP for your operating system:

 

The following resource will help you :
https://support.hp.com/sg-en/drivers

 

Key in your printer model, Operating System and download & install the FULL feature software.

 

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

1. Start the HP Scan, select "Save as JPEG"

2. At the Scan dialog box, select "More" (top right hand corner)

3. Choose the resolution you need.  under "Images"  (example)

Scan extended resolution.jpg

4 Scan

 

Hope that helps!

 

 

 

 



Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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