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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-23-2019 12:48 AM

HP Recommended
Product: hp Officejwt Pro 6970

Is there any way to scan document as PDF instead of jpeg ?

1 REPLY 1

‎01-23-2019 06:45 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL feature printer software from HP for your operating system:

The following resource will help you :
https://support.hp.com/sg-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Download and install software for Officejet Pro 6970 series

 

These resources will show you how to scan to PDF:

 

HP Officejet Pro 6970 series : Scan a 10 pages 2 sided document using the ADF

 

HP Officejet Pro 6960 / 6961 /6968 / 6966 : Scan a 6 pages 2 sided document using the ADF

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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