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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scan searchable PDF with HP Scan in Windows 10

Create an account on the HP Community to personalize your profile and ask a question
06-07-2022 06:17 AM
Hi!
I need searchable PDF to work ahead. But on my new Win 10 PC it is no longer available in the Program: Hp Scan. Hp removed it. At the moment i use the old PC the scan and "fix" the Problem, but this is not a meaningful solution. I spent houers before asking you for help. I can not find a direkt contact to HP. So you are my last hope! Otherwise I had to rempve a funktional Maschine due to the removel.
Pleace help me.
Greetings,
Breuer
06-10-2022 08:58 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Have you tried printing from a different application or document?
- Are you using HP smart app for this scan job?
While you respond to that, let's try these steps:
- Use the HP Smart app to create a PDF of a scanned document.
- Click the Scan tile on the HP Smart app home screen.
- Click Get Started.
- NOTE: The Get Started screen displays when you select Scan, Import, or Camera for the first time.
- Select an option from the top menu bar.
- Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.
- Import: Select photos saved on the computer to apply a boundary, and then use the settings to edit, print, and share.
- Camera: Uses the computer camera or a webcam to capture, edit, and print or share a photo or document.
- Adjust the boundaries, by clicking and dragging the blue dots, and then click Apply.
- For multi-page documents, click + Add in the Preview window to return to the Scan window. Load the next page onto the scanner glass or capture it with the camera.
- Repeat this process until all the pages of the document are scanned.
- In the Preview window, click Save or Share, and then change the file name and select Basic PDF as the file type.
- Click Save to save the PDF to a folder on the computer, or click Share for options to email or share the file.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
06-12-2022 12:20 PM
Thanks for your try.
Have you tried printing from a different application or document? The Software Hp Druckassistent is the same. But a new Version on the new PC with Win 10.
Are you using HP smart app for this scan job? No. Smart App does not find the Officejet Pro 276dw and I need an offline solution.
Can you bring it back in this Pop Up Menü?