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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet Ink Advantage 2676 All-in-One Printer
Microsoft Windows 10 (64-bit)

My version is Windows 10 Pro

 

I can access the scanner via HP Smart, which also alows me to change some scan settings but not all.

 

But previously I had a  desktop shortcut that got me straight to the scan control pannel where I could fiddle with ALL the scan settings (contrast, brightness etc.) and most importantly : I could save a scan configuration that I had personalised myself. 

 

I think it was called "HP  ENVY 5000 series - HP Scan" . The shortcut pointed to "HPScan.exe" and it was SUPER useful. 

 

Do you know a way to get that shorcut onto my new computer desktop?

I can't create it myself because I can't find the exe file.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @fallonwm,

Let's download and install the latest Full Feature Software for your printer, this includes the HP Scan application:

https://ftp.hp.com/pub/softlib/software13/printers/DJ2600/Full_Webpack-43.4.2486-DJ2600_Full_Webpack...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi @fallonwm,

Let's download and install the latest Full Feature Software for your printer, this includes the HP Scan application:

https://ftp.hp.com/pub/softlib/software13/printers/DJ2600/Full_Webpack-43.4.2486-DJ2600_Full_Webpack...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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