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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet Ink Advantage 2676 All-in-One Printer
Microsoft Windows 10 (64-bit)

My version is Windows 10 Pro

 

I can access the scanner via HP Smart, which also alows me to change some scan settings but not all.

 

But previously I had a  desktop shortcut that got me straight to the scan control pannel where I could fiddle with ALL the scan settings (contrast, brightness etc.) and most importantly : I could save a scan configuration that I had personalised myself. 

 

I think it was called "HP  ENVY 5000 series - HP Scan" . The shortcut pointed to "HPScan.exe" and it was SUPER useful. 

 

Do you know a way to get that shorcut onto my new computer desktop?

I can't create it myself because I can't find the exe file.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @fallonwm,

Let's download and install the latest Full Feature Software for your printer, this includes the HP Scan application:

https://ftp.hp.com/pub/softlib/software13/printers/DJ2600/Full_Webpack-43.4.2486-DJ2600_Full_Webpack...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi @fallonwm,

Let's download and install the latest Full Feature Software for your printer, this includes the HP Scan application:

https://ftp.hp.com/pub/softlib/software13/printers/DJ2600/Full_Webpack-43.4.2486-DJ2600_Full_Webpack...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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