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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scan size limit

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11-01-2020 01:50 PM
Hi,
I am trying to scan in a sinle very old (1951) school photograph. I am using HP Solution Centre. I am splitting the photograph in to 6 sections sections as it is a panoramic picture of the whole school year. When i try to scan just a single section of the photo at highest resolution (want to enlarge it later), i get the "image will exceed the maximum supported size (approx 2GB)".
Is this a TWAIN driver issue as i read that 64bit TWAIN has no size limit? I'm running Win 10 64bit.
I tried updating HP drivers but no joy there.
I do not want to compromise on the quality as the picture is of my late father.
Any help will be appreciated.
Thanks
Dean
Solved! Go to Solution.
Accepted Solutions
11-01-2020 04:00 PM
Printer Specifications > Scanning
- Resolution: 1200 x 2400-dpi optical resolution
- Color: 48-bit color, 256 grayscale (8-bit grade scale)
- Maximum scan width: 210 mm (8.27 inches)
- Maximum scan length: 297 mm (11.7 inches)
- OCR: Optical Character Recognition (OCR) software included
- Image editor: Software included
Model CB656B - TechSpecs
Scan Resolution, Enhanced | Up to 19200 dpi |
Scan Resolution, Enhanced Short Disclaimer | The maximum dpi at which you can scan is limited by available computer memory, disk space and other system factors. |
Scan Resolution, Hardware | Up to 1200 x 2400 dpi |
Scan Resolution, Optical | Up to 1200 dpi |
Scan Size Maximum (flatbed, imperial) | 8.5 x 11.7 in |
Opinion
Scanning a 1951 school photo at a very high PPI might not genuinely increase the quality of an old photograph of the era.
Suggestion - Ignore if unwanted / not useful in your context....
Try something less, say 1200 or even 600 PPI.
HP Scan is part of the Full Feature Software.
When available for the printer / software,
HP Scan and HP Twain are very similar.
If you don't have HP Twain, use HP Scan.
Example - HP Twain - Scan
Irfanview_Scan_Image_2
Irfanview_Scan_Image_3
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Deskjet F4280 All-in-One Printer
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
11-01-2020 04:00 PM
Printer Specifications > Scanning
- Resolution: 1200 x 2400-dpi optical resolution
- Color: 48-bit color, 256 grayscale (8-bit grade scale)
- Maximum scan width: 210 mm (8.27 inches)
- Maximum scan length: 297 mm (11.7 inches)
- OCR: Optical Character Recognition (OCR) software included
- Image editor: Software included
Model CB656B - TechSpecs
Scan Resolution, Enhanced | Up to 19200 dpi |
Scan Resolution, Enhanced Short Disclaimer | The maximum dpi at which you can scan is limited by available computer memory, disk space and other system factors. |
Scan Resolution, Hardware | Up to 1200 x 2400 dpi |
Scan Resolution, Optical | Up to 1200 dpi |
Scan Size Maximum (flatbed, imperial) | 8.5 x 11.7 in |
Opinion
Scanning a 1951 school photo at a very high PPI might not genuinely increase the quality of an old photograph of the era.
Suggestion - Ignore if unwanted / not useful in your context....
Try something less, say 1200 or even 600 PPI.
HP Scan is part of the Full Feature Software.
When available for the printer / software,
HP Scan and HP Twain are very similar.
If you don't have HP Twain, use HP Scan.
Example - HP Twain - Scan
Irfanview_Scan_Image_2
Irfanview_Scan_Image_3
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Deskjet F4280 All-in-One Printer
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
11-04-2020 01:16 AM
Thanks for your speedy help, much appreciated.
I resolved the problem by breaking the picture down in to smaller sections per scan. It must be the physical memory limit metioned in the spec., although i have 8Gb.
Thanks
Dean