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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-01-2025 06:56 AM

HP Recommended
Product: HP ScanJet Pro 2000 s2 Sheet-feed Scanner
Operating System: macOS 12.0 Monterey

Hi,

 

I have a HP ScanJet Pro 2000 s2 and have been using it for about a year using a Mac Mini. I recently upgraded to a new Mac mini and have not been able to activate the "Scan To Computer" Feature (respectively the Scan Button on top of the scanner).

 

I tried uninstalling and reinstalling the drivers, restarts at all points in that process (which I did about 5 times), I even tried doing it on my MacBook, with no success. The reason for this issue seems to be macOS 15. The old Mac mini was not updated to that yet. Can you please investigate and fix the issue with this scanner unter macOS 15? 

 

Thanks in advance,

Jann

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