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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-29-2021 10:03 AM

HP Recommended
Product: HP OfficeJet Pro 7740
Operating System: Microsoft Windows 10 (64-bit)

Scanner says to go into Scanner Actions which does not exist in the HP Printer Software "HP Smart". Computer says that the scanning to Computer is disabled. How do i scan to computer without opening the HP Smart App. Only have one computer to deal with. 

 

Scanner Error.JPG20211229_092552.jpg

Category:
1 person had the same question
1 REPLY 1

‎01-03-2022 11:42 AM

HP Recommended

@ScottSchreiber

 

Welcome to the HP support community.

 

I understand that the scan to computer option is disabled, I am glad to assist you.

Follow these steps to enable scan to computer, I am glad to assist you.

Enable scanning to a computer (Windows)

  1. Open the HP Printer Assistant. Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ...
  2. Go to the Scan section.
  3. Select Manage Scan to Computer.
  4. Click Enable.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others

Cheers.

Sandytechy20
I am an HP Employee

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