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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-10-2021 08:57 AM

HP Recommended
Product: LaserJet MFP M479fdw
Operating System: macOS 11.0 Big Sur

My Scan to Computer Webscan says "You cannot use this function because it has been disabled. For more information, contact the person who set up the printer." I am the one who set it up but did not mark anything to be disabled. I didn't see a response for how to fix this using a Mac. Thank you!

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1 person had the same question
1 REPLY 1

‎06-10-2021 09:49 AM

HP Recommended

Log in to your printer EWS and check is the Webscan enabled. It should be under Settings -> Security -> Administration -> Webscan.

 




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