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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-14-2019 03:51 AM

HP Recommended
Product: Dell xps 15
Operating System: Microsoft Windows 10 (64-bit)

I keep getting a  message popping up 'Scan to Computer is no longer activated' that I can't find a solution for. 

Could somebody help, it's very bl....dy annoying.

Printer is:

HP Officejet Pro 8720 

Laptop is running windows 10 64bit.

many thanks

1 REPLY 1

‎10-16-2019 09:03 AM

HP Recommended

@mrslug

 

Welcome to HP support  community.

 

Enable scan to computer function

  1. Search Windows for your printer model name, and click the printer name in the list of results. HP Printer Assistant opens.
  2. Click Scanner Actions, and then click Manage Scan to Computer.
  3. Click Enable to activate the scan to computer option.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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