Scan to Comuter not Working on Windows 11 (HP 8710)

[Sweet1232023]

Hi,

Im having issues downloading the HP drivers from the HP website. After i select 'download", i get a window pop up saying "corrupt file". Has anybody else have these issues?

[Dragon-Fur]

@Sweet1232023 

Welcome to the HP Community --

Tested -- No issues here -- "here" is in the USA --

True -- we are likely using different HP source servers.

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP OfficeJet Pro 8720 All-in-One Print and Scan Driver and Accessories 

Some of the places to check / verify

• If you are using public DNS, try switching to your ISP (Internet Service Provider) server(s).
• Clear the cache / cookies on your browser
• Try a different browser
• Make sure you are using an account that includes administrative privilege
• Check / clear your Winsock  / netsh settings
• The "tried and true"  >> Restart everything, including the router that controls your network

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References / Resources

====================================

What is my DNS

DNS Servers

DNS server list by country

• Australia
• France
• Global
• New Zealand
• United Kingdom
• United States of America

If you do not have an ISP, or if you are having continuing connection issues, use Google Public DNS.

• Using Google Public DNS

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netsh and other commands

Windows Start > Search for cmd > Right-Click on Command Prompt app > Run as Administrator

Click through the User Account Control (Yes)

Issue the following commands

ipconfig /flushdns

nbtstat -R

nbtstat -RR

netsh int reset resetlog.txt

netsh int ip reset

netsh winsock reset

Exit > Return to close the cmd window > Restart the computer and log in

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 8720 All-in-One Printer series 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[Sweet1232023]

Thanks for this info. I will try this. Its so annoying lol