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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-26-2020 04:46 PM

HP Recommended
Product: Envy Pro 6455
Operating System: Other

I was somehow under the impression this printer could scan to a network folder, without going through a computer. First mistake as I setup the device, there isn't even a scan button on it, so scanning direct to anything is already impossible. Using the HP Smart mobile app, I can save to the apps that provide the file system service. Did I just totally buy the wrong printer?

Category:
2 people had the same question
1 REPLY 1

‎09-26-2020 07:13 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The HP Envy Pro 6455 uses the HP Smart app to scan.  it just not have a direct Scan button on the Control panel.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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